Nappa Participant Portal
Meet Nappa
Your NDIS budget, spending and
funding periods at your fingertips, in real-time.
Nappa is NDSP's secure online portal, giving you a clear view of your funding.
No stress, no confusion, just what you need, when you need it.
Everything you need, all in one place.
Whether you’re checking your spending, tracking invoices, monitoring your funding periods or planning ahead. Nappa makes it simple.
Built for people, not paperwork.
No jargon. No stress.
Easy to use
Accessible anywhere
Your budget is in safe hands. Nappa keeps your personal info protected.
Secure
Track your spending, available funds and funding periods in real time.
Real-time budget tracking
Already a client with NDSP?
If you’re already with NDSP, you can log into your Nappa portal anytime to view your budget, track invoices and download reports.
Want to see how it works?
Nappa has all the tools you need to keep track of your plan spending including, budget breakdowns, all invoices we have processed on your behalf, generate monthly statements and more. Click on the walkthrough that matches your plan type to see how Nappa works for you.
Thinking of switching plan managers? We've got this.
Want access to a high quality and easy to use portal like Nappa?
Switching to NDSP is simpler than you might think. Our team will guide you through the process, help manage the changeover and make sure you know what's happening every step of the way.
More clarity, more confidence and expert plan management support - without the unnecessary stress.
Primary
Primary
Support Coordinators - You can access Nappa too!
If you have clients with NDSP, you can log into Nappa and view their portal including their budget breakdowns.
Just complete our Consent to Share form and our team will be able to create your account.
Nappa FAQs
What is Nappa?
Nappa is NDSP’s secure online portal that helps you manage your NDIS plan with confidence. You can check your funding, see invoices and track your spending, all in real-time.
What is Nappa?
Can I use Nappa on my phone?
Yes! Nappa is mobile-friendly and works on any device. You can even save it to your home screen for quick access, just like an app.
Can I use Nappa on my phone?
How do I log in?
Navigate to the Nappa Portal page and select “Nappa Login”
With our secure passwordless login, you will log in with a code sent to you by SMS or email.
Enter the code and click log in. Easy!
Once you are signed in to Nappa, you will be able to access your dashboard. In the menu you will see sections regarding your Plan, Claims, Providers, Reports, Settings for your account, and a handy summary of your total available budget.
If you have any issues logging into Nappa you can always contact our team on 1800 63 63 77.
How do I log in?
Do I need to approve invoices?
If you’ve turned off auto-approval, we’ll send you an SMS when a provider submits an invoice so you can review and approve it before it’s paid. If auto-approval is on, we’ll take care of it for you, and you can still see everything in Nappa.
Do I need to approve invoices?
Is there a Nappa app I can download?
There is no app to download from the App store or Google Play, but it’s easy to save Nappa to your phone’s home screen so you can access it like an app.
How to add Nappa to your home screen:
Adding Nappa for Android Devices
- Open Google Chrome on your phone.
- Navigate to the Nappa portal.
- Tap the three dots icon at the top right corner of the Chrome browser.
- Select “Add to Home screen”, then select “Add” in the resulting pop up window.
- You will now have the icon on your home screen, alongside your other apps – you may have to scroll to find it if you have a lot of apps set up already.
Note: For Samsung users, Samsung Internet is the default browser – in this case you will need to:
- Click the menu hamburger icon (three lines) in the bottom corner of the screen.
- Click “Add page to” from the menu.
- Select “Home screen” and then “Add”.
Adding Nappa for iOS Devices
- Using Safari, tap the share menu button at the bottom of the screen.
- Select “Add to Home Screen”.
- You will have the option to edit the site’s title if you want to.
- Press “Add” in the top right corner once you are happy with the name.
Is there a Nappa app I can download?
Can my Support Coordinator access Nappa?
Yes, with your consent, they can access your Nappa dashboard to help monitor your plan and supports.
Can my Support Coordinator access Nappa?
Can I view my funding periods in Nappa?
Yes. Nappa gives you visibility of your current funding periods, including upcoming release dates and available funding, so you can plan ahead with confidence.